Privacy Policy

American Van Conversions Inc., doing business as Sprinter Vans USA ("Company," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit sprintervansusa.com, request a quote, purchase or lease a vehicle, commission a custom build, or otherwise interact with our services.

1. Company Information

American Van Conversions Inc., doing business as Sprinter Vans USA.

Address: 350 East 400 South, Salt Lake City, UT 84111, United States

Phone: (888) 791-7126

Email: support@sprintervansusa.com

2. Information We Collect

We may collect the following categories of information:

Contact information, such as your name, mailing address, email address, and phone number.
Purchase and build information, such as vehicle preferences, quote requests, and order details.
Financing or leasing information you voluntarily provide in connection with a purchase or lease.
Website usage data, such as pages visited and general browsing behavior, collected through standard analytics tools.
Mobile phone numbers and SMS opt-in preferences, if you choose to enroll in our text messaging program.

3. How We Use Your Information

We use the information we collect to:

Provide quotes, process vehicle sales and leases, and coordinate custom upfitting and delivery.
Respond to inquiries and provide customer support.
Send you requested updates about inventory, builds, or promotions, where you have opted in.
Improve our website, services, and the overall customer experience.
Comply with applicable legal and regulatory obligations.

4. SMS Messaging Program & Data Sharing

If you opt in to receive text messages from Sprinter Vans USA, your mobile phone number and SMS consent are used solely to deliver the promotional and marketing messages you have requested. No mobile information, including text messaging originator opt-in data and consent, will be shared with any third parties or affiliates for their own marketing or promotional purposes. All other categories of information described in this Policy are handled separately from SMS opt-in data and are not combined with it for third-party marketing.

You may opt out of text messages at any time by replying STOP, or request assistance by replying HELP, to the number the messages were sent from. Message and data rates may apply, and message frequency varies.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to remember your preferences, understand how visitors use our site, and improve site performance. You can control cookie preferences through your browser settings.

6. Third-Party Disclosure

We do not sell your personal information. We may share information with trusted service providers who help us operate our business, such as payment processors, financing partners you choose to engage with, and delivery or logistics providers, solely for the purpose of fulfilling your order. We may also disclose information where required by law or to protect our rights.

7. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices

You may opt out of promotional emails or text messages at any time by following the unsubscribe or opt-out instructions included in those communications, or by contacting us directly using the information below.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be posted on our website, and your continued use of our website or services after changes are posted constitutes acceptance of the revised Policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: